Shipping
We ship all orders as quickly as possible. Most orders are processed within 1–2 business days. Delivery times vary depending on your location and the shipping method selected at checkout.
You'll receive a tracking number via email once your order has shipped.
Returns
We want you to love what you ordered. If something isn't right, please reach out to us within 30 days of receiving your order and we'll make it right.
To start a return or exchange, contact us at support@fredloxdirect.store with your order number and reason for return.
Return Conditions
- Items must be unused and in original condition
- Coffee products are non-returnable once opened
- Sale items are final sale
Once your return is received and inspected, we'll process your refund within 5–7 business days.